At HearingAids-OTC.com, we strive to provide a seamless and convenient shopping experience for our customers. Here's all the information you need to know about the delivery process for purchasing OTC hearing aids from our website:
Shipping Methods: We offer standard shipping for all orders placed on HearingAids-OTC.com. We work with reliable shipping partners to ensure your order reaches you safely and on time.
Shipping Destinations: We currently offer shipping within the United States. We are constantly working to expand our shipping capabilities and reach more countries in the future.
Processing Time: Once your order is successfully placed, our team will process it within 1-2 business days. During peak periods or holidays, processing times may vary slightly.
Shipping Time: The estimated shipping time depends on your location and the shipping method chosen during checkout. Typically, you can expect your order to arrive within 3-7 business days after processing. Please note that unforeseen circumstances, such as weather conditions or carrier delays, may impact shipping times.
Order Tracking: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery online.
Shipping Fees: Shipping fees will be calculated during the checkout process based on the weight of your order, your location, and the chosen shipping method. The applicable shipping charges will be displayed before you confirm your purchase.
Delivery Confirmation: For added peace of mind, we require a signature upon delivery for orders above a certain value. This ensures that your order reaches you securely and minimizes the risk of theft or loss.
International Customs and Duties: For international orders, please note that customs duties, taxes, or any additional charges imposed by the destination country's customs office are the responsibility of the customer. These charges, if applicable, are separate from the product and shipping costs and may vary depending on your country's regulations.
Order Issues: In the unlikely event that you encounter any issues with your order delivery, please contact our customer support team immediately. We will investigate the matter promptly and work towards a satisfactory resolution.
We hope this information provides clarity on the delivery process for orders placed on HearingAids-OTC.com. Should you have any further questions or require assistance, please don't hesitate to reach out to our dedicated customer support team.